Skip to main content
All CollectionsSubscription & Billing
There's a problem with my payment...
There's a problem with my payment...
Yoann avatar
Written by Yoann
Updated over a year ago

If the payment is stuck, it's likely because your payment has been declined. As a security measure, please wait for a maximum of 24 hours before attempting the payment again. Feel free to retry after this period.

If you have any concerns regarding your purchase, please reach out to our third-party provider, PayProGlobal, for assistance.

You can contact them through their website: PayProGlobal Customer Support.

They are responsive and offer various communication channels, including chat, email, and phone. For additional contact details, please visit PayProGlobal Contact.

Did this answer your question?