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Why can’t I log in?
Why can’t I log in?
Yoann avatar
Written by Yoann
Updated over 6 months ago

Please establish your account by visiting https://app.dancelib.com

Follow these steps:

- Create your account by following the on-screen procedures. Make sure you are using a valid email without error inside.

- Input your credentials, refresh the page, and ensure that you are not logged in on multiple pages.

After creating your account, confirm its activation through the email you will receive (please check your spam folder, just in case). You will be redirected to the app for onboarding.

If you encounter issues, consider connecting from a private page. If problems persist, try using another browser.

Additionally, check that your browser your are using is up to date to the last version. Don't forget to do the same for your device by applying all available updates, and try clearing cookies and cache.

If you can’t remember the email or username you used to create your account, write us to [email protected].

If you forgot your password, check this article.

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