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General Subscription Cancellation
General Subscription Cancellation
Yoann avatar
Written by Yoann
Updated over a year ago

If a user is subscribed for example to a PRO YEARLY PLAN and wishes to cancel their subscription less than one year later, here are the typical considerations:

  1. Refunds: There are no refunds for the remaining duration of the subscription. The user will continue to have access to the PRO features until the end of the current billing cycle.

  2. Access Cut-Off: Access to PRO features will be maintained until the end of the current billing cycle. The user will retain the benefits of their subscription until the expiration of the prepaid period.

  3. Automatic Transition to FREEMIUM: Upon cancellation, users are automatically transitioned to the FREEMIUM plan once the current billing period concludes. This ensures users can continue using the platform with access to limited features.

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