This section provides answers to common questions about the security and privacy of Marker.io, including data storage, encryption, security measures, data retention policies, incident handling, accreditation, vendor assessment, and bug reporting.
Frequently Asked Questions
Where do you store my data?
Where do you store my data?
As a Marker.io user, your data is stored in our secure cloud environment, hosted by Exoscale in Lausanne.
Is my data encrypted?
Is my data encrypted?
Yes.
Data in transit between end-users and Marker.io’s cloud environment is encrypted using HTTPS over TLS 1.2. This is verifiable by an independent check that can be performed via SSL Labs
How can I report a bug or vulnerability issue?
How can I report a bug or vulnerability issue?
You can reach out to our security team at [email protected] , or use the in-app chat and we will route your message to our security team.